Caring for your... CUT FLOWERS. On receipt of your flowers, unwrap with care. Add flower food to water in a vase. Cut the base of the stem, remove any foliage that will be below the water level. Arrange flowers and place vase away from direct sunlight, radiators and draughts. The cooler the room, the longer the flowers will last. Change the water at least once a week, remove any faded blooms to encourage buds to open. Contact your florist as soon as possible if you experience any problems.

Caring for your... HAND TIED ARRANGEMENT  If your hand-tied is aqua packed with water in the base, snip the water bag over a sink to release the water. Leave the packaging on if desired, or remove with care but do not untie your flowers. Stand bouquet in a vase containing water with flower food added as instructed on the packet. Keep flowers in a cool, draught free area, out of direct sunlight and away from fruit. The cooler the room the longer your flowers will last. Remove any faded blooms or foliage as soon as possible. Change water in vase at least once a week.

Caring for your... FLOWER ARRANGEMENT On receipt of your flower arrangement top up the container with water. Keep topped up as flowers drink water. Keep the arrangement away from draughts, sunlight and radiators. The cooler the room, the longer the flowers will last. Remove blooms as they fade. Contact your florist as soon as possible if you experience any problems.