Enter the code NEW10 to receive 10% off your first order (new customers only). Terms & Conditions apply.
  01252 311966
  Aldershot

Rays Florist

Enter the code NEW10 to receive 10% off your first order (new customers only). Terms & Conditions apply.

Flower Care and Common FAQ's

🌸 Flower Care FAQs

How do I make my flowers last longer?

To extend the life of your flowers, trim the stems at an angle, change the water daily, and keep them away from direct sunlight, heat sources, and fruit. Use the flower food provided for best results.

Why do I need to cut the stems of my flowers?

Cutting the stems at a 45-degree angle improves water absorption and prevents the stem from sitting flat against the bottom of the vase, which can block water flow.

Should I remove the leaves that are below the water line?

Yes, always remove leaves that would sit below the water level. Submerged foliage can rot and lead to bacterial growth that shortens the lifespan of your flowers.

What is flower food and how do I use it?

Flower food is a mix of nutrients and antibacterial agents that keep your flowers fresh. Add the recommended amount to clean water before placing your flowers in the vase.

Why are some of my flowers wilting sooner than others?

Different flower types have varying lifespans. For example, roses may last 7–10 days, while tulips or lilies may last 5–7 days. Remove spent blooms to keep the bouquet looking fresh.

Can I put my flowers in the fridge overnight?

Placing flowers in a cool, dark environment can help extend their life but avoid storing them near fruit or vegetables which release ethylene gas. Optimum flower temperature for flowers is 8 degrees, so a fridge at typically 4 degrees would be too cold.

How do I care for a hand-tied bouquet?

Keep the tied bouquet in fresh water with flower food. Change the water daily and re-trim the stems every couple of days for best results.

How do I care for a floral arrangement in foam or a basket?

Check the foam or container daily and top up with fresh water. Avoid moving the arrangement frequently and keep it in a cool, shaded spot.

How long will my flowers last?

Most of our fresh flower arrangements last between a minimum of 5–7 days with proper care. Keep them in clean water and away from direct sunlight. The better you look after the flowers, the longer they will last!

💐 General Flower Questions

What are the most popular hand-tied bouquets?

We regularly compile a list of our most popular bouquets and arrangements in this section of our website.

Are the flowers fresh and locally sourced?

We source our flowers fresh from trusted growers, markets and primarily from Dutch flower auctions, with many seasonal stems sourced locally where possible to ensure freshness and reduce environmental impact.

Can I return my flowers? What is your return policy?

If you have any issues whatsoever, we operate a no quibble guarantee whereby we promise to provide you with a like for like bouquet - please call us on 01252 311966 beforehand. This offer is valid for 3 days after your bouquet is delivered or collected.

Flower Subscription Service

 

Flower Subscription Service