To extend the life of your flowers, trim the stems at an angle, change the water daily, and keep them away from direct sunlight, heat sources, and fruit. Use the flower food provided for best results.
Cutting the stems at a 45-degree angle improves water absorption and prevents the stem from sitting flat against the bottom of the vase, which can block water flow.
Yes, always remove leaves that would sit below the water level. Submerged foliage can rot and lead to bacterial growth that shortens the lifespan of your flowers.
Flower food is a mix of nutrients and antibacterial agents that keep your flowers fresh. Add the recommended amount to clean water before placing your flowers in the vase.
Different flower types have varying lifespans. For example, roses may last 7–10 days, while tulips or lilies may last 5–7 days. Remove spent blooms to keep the bouquet looking fresh.
Placing flowers in a cool, dark environment can help extend their life—but avoid storing them near fruit or vegetables which release ethylene gas. Optimum flower temperature for flowers is 8 degrees, so a fridge at typically 4 degrees would be too cold.
Keep the tied bouquet in fresh water with flower food. Change the water daily and re-trim the stems every couple of days for best results.
Check the foam or container daily and top up with fresh water. Avoid moving the arrangement frequently and keep it in a cool, shaded spot.
Expect fresh, high-quality blooms, expert arrangement, personalised service, and advice on care and flower availability. You’ll also receive proper packaging and on-time delivery.
We do our best to match the image, but flower availability may vary. If a substitution is necessary, we’ll ensure it’s of equal or greater value and keeps the same look and feel.
Absolutely! Just let us know your preferences when ordering, and we’ll do our best to accommodate, subject to seasonal availability.
For special occasions or large events, order 3–7 days in advance. For same-day delivery, order before our daily cut-off time.
Yes, you can include a personal message with every order. We’ll handwrite your note on a complimentary card or you can choose a greetings card.
Yes, we deliver on Saturdays and selected holidays. Please check our delivery schedule or contact us for confirmation on peak dates.
Yes, we offer same-day delivery for most local areas if the order is placed before our cut-off time. Check our delivery page for details.
Yes, we’ll notify by email you once your flowers have been successfully delivered.
We source our flowers fresh from trusted growers, markets and primarily from Dutch flower auctions, with many seasonal stems sourced locally where possible to ensure freshness and reduce environmental impact.
If no one is home, we’ll leave the flowers in a safe place or with a neighbour, and leave a delivery note. If that’s not possible, we’ll contact the recipient to arrange a suitable delivery location.
Yes, offices, schools and other locations, however most hospitals with the exception of private hospitals do not accept flowers on any ward. Please ensure you have the correct address and any delivery instructions noted at checkout.
We accept cancellations or changes within a reasonable time before dispatch. Please contact us as soon as possible if you need to make changes.